Support
Clients with a support and maintenance contract are served within the response times agreed in their SLA.
How to request support
- 1Call or write to ELLONET Tecnologias, stating your organisation and contract.
- 2Describe the problem, the affected system and when it started.
- 3You receive a ticket number and the responsible technician contacts you.
ELLONET Tecnologias
ELLONET – Tecnologias, Formação e Serviços, Lda.
- Address
- Av. Pedro de Castro Van-Dúnem Loy, Edifício VitaCareFarm, 2.º andar, esc. C004, Luanda
- geral@ellonet.ao
No support contract yet?
Request a support proposal